Existing Client

Frequently Asked Questions



Easy Application

  • What is Pre-Approval?
  • Pre-Approval is a preliminary indication of your eligibility. It is the fastest and easiest way to determine if your business is eligible for funding.

    Your Pre-Approval status is provided within 5 minutes, this super-fast response time is made possible with the smart technology developed by Max Funding. Many sleepless nights were had, to provide you with the absolute best that traditional banks cannot offer.

  • How do I apply?
  • It's very easy to apply, head over to our How It Works page to see how simple the whole process is.

  • Am I eligible?
  • It’s easy to be eligible. We cater our services to businesses of all different shapes and sizes, new or existing.

    Fill out our Pre-Approval form, which takes roughly 5 minutes to receive a decision instantly right after.

  • How much can I borrow?
  • It is always our mission to provide you with the maximum funding available to your business. The amount you can borrow for any of our loan products varies between individual clients.

    We assess a combination of factors, if you want to find out how much you’ll be eligible, start filling out our Pre-Approval form. This should be a fast 5 minute process, where you’ll receive an almost instant decision and rough amount loanable to you.

  • How can I speed up the loan process?
  • Once you have finished with our Pre-Approval form, provide us with clearly legible supporting documents and our team will be able to process it efficiently.

  • How do I maximise my chance of approval?
  • Your chance of approval is dependent on multiple factors. Ensure that the information you provided is up-to-date, and the verification documents are provided. With our experience in business lending, applications that are applied jointly between two parties increases the chance of approval.

    There’s no harm in testing out our Pre-Approval form to gather a preliminary indication of eligibility, remember credit checks are not undertaken until document verification.

  • What happen after the application process?
  • Once you have completed the Pre-Approval form and provided us with all necessary documents, our team of specialist will work behind the scenes to ensure everything is processed timely. Once the application has been sufficiently reviewed and your loan contract is signed, the money will be deposited straight into the bank account. It’s really that easy.

Interest Rates and Repayments

  • What are the loan repayments?
  • Loan repayments can vary, we can devise a plan that would suit your business needs. You can let us know during the application process the amount you’re comfortable repaying. Once we have completed our final verification, we’ll send over a payment schedule for you to review.

  • What is the interest rate?
  • Interest Rates are generally based on the chosen loan product and risk assessment. Rates vary from 1.80% per month, a competitive rate will be provided for you to consider once we do all our checks.

  • Are there any fees involved if I pay out my loan earlier?
  • We genuinely believe in transparency. There are no hidden fees and charges, everything is clearly laid out. If you are able to pay off your loan early, you’ll save interest!

  • Will a credit check be listed on my file?
  • If you just want to test your eligibility with our Pre-Approval form, rest assured we do not carry out credit checks. However, if you decide to proceed to further, our obligation as a responsible lender require us to undergo credit assessments to ensure you’re eligible.

Existing Clients

  • Where can I direct my loan account queries?
  • For an existing loan account service, please complete a Loan Request Form.

  • Can I top-up my loan?
  • To be eligible for a top-up, typically you would need to pay-off at least 50% of your loan. Please email the amount you wish to top-up to Loans@MaxFunding.com.au for a prompt reply.

  • Can I re-loan?
  • We would be delighted to serve our existing clients again. Please update your details with our fast 5 minute application.

Security & Privacy

  • How is my personal information protected?
  • We place information security and confidentiality at our foremost priority. We refer closely to the Privacy Act (1988) to ensure we’re doing everything in compliance with laws and regulation.

  • Why do I have to provide my online bank login information?
  • Providing necessary bank login details will allow our specialists to work more efficiently at processing your loan application. In allowing us access to a strictly read-only copy of your bank statements may speed up the process significantly.

    However, if you’re still unsure, you still have the traditional option of uploading the necessary statements manually.

  • How is providing my details online safe and secure?
  • The safety and confidentiality of our client information is protected by a unique 128 bit encryption method, this same encryption is adopted by your banks and financial institutions.

    Your username and password information is never revealed to us, it is simply used by the automated retrieval service to attain 3 months of financial statements.

  • What information does Max Funding receive when I login with my bank account?
  • Logging in with your bank account details allows us to retrieve your bank statement information, which is required for verification. We are never in a position to see your login details.

  • How do I know this is a safe and legitimate service?
  • The service is provided by a safe and secure third party that utilises the latest in internet security. The website is monitored and verified by VeriSign, providing for the highest level of online security

  • Will anyone be logging into my bank account?
  • Your bank account is never accessed by any humans, by providing your login details just enables an automatic retrieval service for your bank statements. Once the statements have been retrieved your login information cannot be accessed again. We will not be able to make any changes or transactions on your account.