Frequently Asked Questions



Easy Application

  • What is pre-approval?
  • Pre-approval is a preliminary indication of your eligibility. It is the fastest and easiest way to determine if your business is eligible for funding.

    Your pre-approval status is provided within just five minutes. This super-fast response time is made possible by the smart technology developed by Max Funding.

  • How do I apply?
  • It's very easy to apply, head over to our How It Works page to see how simple the whole process is.

  • Am I eligible?
  • It’s easy to be eligible. We cater our services to businesses of all shapes and sizes, new or existing.

    Fill out our pre-approval form and receive a decision within five minutes.

  • How much can I borrow?
  • It's always our mission to provide you with the maximum funding available to your business. The amount you can borrow for any of our loan products varies between clients.

    We assess the amount using a combination of factors. If you want to find out how much you’ll be eligible for, start filling out our pre-approval form. This is an easy five minutes process, and you’ll receive an almost instant decision and a rough estimate of the amount loanable to you.

  • How can I speed up the loan process?
  • Once you have finished our pre-approval form, provide us with clear, legible supporting documents in order for our team to process your enquiry efficiently.

  • How do I maximise my chance of approval?
  • Your chance of approval is depends on multiple factors. Ensure that the information you provide is up-to-date, and the verification documents are provided. With our experience in business lending, applications that are applied jointly between two parties increases the chance of approval.

    There’s no harm in testing out our pre-approval form to gather a preliminary indication of eligibility-remember, we don't do credit checks until document verification process.

  • What happens after the application process?
  • Once you have completed the pre-approval form and provided us with all necessary documents, our team of specialists will work behind the scenes to ensure everything is processed timely. Once the application has been reviewed, and your loan contract is signed, the money will be deposited directly into your bank account. It’s really that easy!

Interest Rates and Repayments

  • What are the loan repayments?
  • Loan repayments vary devise a plan that suits your business needs. You can let us know during the application process the amount you’re comfortable repaying monthly. Once we have completed our final verification, we’ll send over a payment schedule for you to review.

  • What is the interest rate?
  • Interest rates are generally based on the chosen loan product and on a risk assessment. Rates vary from 1.80% per month. A competitive rate will be provided for you to consider, once we do all our checks.

  • Are there any fees involved if I pay out my loan earlier?
  • We genuinely believe in transparency. There are no hidden fees and charges-everything is clearly laid out. If you are able to pay off your loan early, you’ll save interest!

  • Will a credit check be listed on my file?
  • If you just want to test your eligibility with our pre-approval form, rest assured we do not carry out credit checks. If you decide to proceed, our obligation as a responsible lender is to perform credit assessments to ensure you’re eligible.

Existing Clients

  • Where can I direct my loan account queries?
  • For an existing loan account service, please complete a Loan Request Form.

  • Can I top-up my loan?
  • To be eligible for a top-up, typically you will need to pay-off at least 50% of your loan. Please email the amount you wish to top-up to Loans@MaxFunding.com.au for a prompt reply.

  • Can I re-loan?
  • We would be delighted to serve our existing clients again. Please update your details with our easy 5-minute application.

Security & Privacy

  • How is my personal information protected?
  • Information security and confidentiality are our foremost priority. We refer closely to the Privacy Act (1988) to ensure we’re doing everything in compliance with laws and regulation.

  • Why do I have to provide my online bank login information?
  • Providing the necessary bank login details will allow our specialists to work more efficiently at processing your loan application. Allowing us access to a strictly read-only copy of your bank statements may speed up the process significantly.

    However, if you’re still unsure, you have the traditional option of uploading the necessary statements manually.

  • How is providing my details online safe and secure?
  • The safety and confidentiality of our client information are protected by a unique 128-bit encryption method-the same encryption adopted by your banks and financial institutions.

    Your username and password information is never revealed to us. It is simply used by the automated retrieval service to attain three months of financial statements.

  • What information does Max Funding receive when I log in with my bank account details?
  • Logging in with your bank account details allows us to retrieve your bank statement information, which is required for verification. We are never in a position to see your login details.

  • How do I know this is a safe and legitimate service?
  • The service is provided by a safe and secure third party that utilises the latest in internet security. The website is monitored and verified by VeriSign, providing the highest level of online security available

  • Will anyone be logging into my bank account?
  • Your bank account is never accessed by any person. Providing your login details just enables an automatic retrieval service for your bank statements. Once the statements have been retrieved your login information cannot be accessed again. We will not be able to make any changes or transactions on your account.